Summary of Hampton Inn & Suites Ephrata – Mountain Springs
customer experiences:
- Friendly and Welcoming Staff: The team is consistently described as professional, helpful, and courteous, creating a positive and hospitable atmosphere for guests.
- Cleanliness and Condition: Rooms and common areas are consistently described as pristine, immaculate, and well-maintained. The hotel is noted for its updated and modern feel.
- Excellent Breakfast: A complimentary breakfast is provided with a wide variety of fresh, hot, and tasty options, including waffles, eggs, and sausage, with the staff ensuring items are always well-stocked.
- Comfortable Rooms: Rooms are noted for being spacious, comfortable, and well-equipped with amenities like a microwave and mini-fridge. The beds and bedding are highlighted for being comfortable.
- Convenient Location and Views: The hotel is praised for its central location within walking distance of downtown Ephrata, local shops, and restaurants. Many rooms offer beautiful views of the surrounding area and mountains.
- Responsive Service: The staff is quick to address any issues, such as a non-cooling fridge, and goes above and beyond to accommodate requests and provide helpful local information.
- Pool and Amenities: The hotel includes a pool and fitness center that are described as clean and enjoyable, though the pool is sometimes noted as being small.
4.6
(690 Reviews)
"WOW! This was the best Hampton Inn I've ever stayed in! Clean and situated on a mountain overlooking Main St. Just beautiful! Our room was large and spotless. Comfortable bed with excellent linens. Breakfast was very good. I will definitely return."
