Summary of DoubleTree Resort by Hilton Hotel Lancaster
customer experiences:
- Exceptional Service and Staff: The staff is consistently described as friendly, helpful, and accommodating. Employees often go above and beyond, providing a warm welcome with signature cookies and personal assistance.
- Great for Families: The resort is a top choice for families, with numerous kid-friendly amenities. The indoor water playground, pools, and planned children's activities are major highlights that keep kids entertained.
- Impeccable Cleanliness: The hotel, including rooms, pools, and common areas, is very clean and well-maintained. Guests frequently praise the diligent housekeeping staff.
- Excellent Amenities: The hotel offers a wide range of amenities, including a huge indoor pool, a separate water playground for kids, a hot tub, a gym, and a golf course.
- Comfortable Accommodations: The rooms are spacious, clean, and comfortable, with a modern design. Many guests appreciate the large suites and unique decor.
- Delicious Food: The on-site restaurant, Cafe 2400, and other dining options receive praise for their delicious food, with some guests noting the quality of the breakfast buffet and restaurant meals.
- Convenient Location: The hotel is in a great location for travelers, providing a peaceful and scenic setting while still being a short drive to major attractions and nearby conveniences like stores and restaurants.
4.4
(2,078 Reviews)
"From a warm welcome to the comfy mattresses, With huge pool , arcade room, and beautiful grounds it is just the place if you want a peaceful night. Taking a walk before going to their huge pool and arcade room is perfect for family. Staff was very helpful and courteous. We were let down that the kiddie pool water park area was under maintenance and it was not mentioned on the website and and staff didn’t know about it when we called before. Overall a wonderful stay and will come again sometime."
